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General conditions of Sale


Access and use of the website (hereinafter "site"), as well as the purchase of products on the aforementioned site, presuppose the reading, knowledge and acceptance of these general conditions. The products available on the site ("products") are sold by

Michele dellino with registered office in Bari (Ba) at Via Giulio Petroni, 104 CAP 70124, VAT number 06857540725 , registered in the Business Register of Bari

The contents of i, such as, by way of example but not limited to, the figurative parts, the music, the videos, the graphic samples and any other material published on the site, including the web pages, the layout, the functions and software are protected by the intellectual property rights of EsteticaeD3sign; so neither is the reproduction, in whole or in part, prohibited without express written consent. All the distinctive signs of the products sold on the site are registered trademarks of their respective owners and are lawfully used for the sole purpose of describing the products for sale; any use of the Esteticaed3sign, glamonclic and similar trademarks and / or third party trademarks that does not comply with the law and, as unauthorized, is prohibited and has legal consequences. It is in no way allowed to use these distinctive signs to take unfair advantage of their reputation in order to cause consequent damage. The site may contain links to other websites that have no connection with Esteticaed3sign, which does not control them; so that the latter cannot be held responsible for what is contained in other sites also with regard to the processing of personal data.

EsteticaeD3sign also adopts precautions in order to prevent content from being published on its website that may be considered harmful to civil, religious beliefs and the dignity of people, in all its forms and expressions, according to current national legislation.

The offer and / or sale (online) on the product site constitutes a distance contract governed by articles 50 and ss. of Legislative Decree 06.09.2005, n. 206 ("Consumer Code") and by Legislative Decree 09.04.2003, n. 70 (so-called regulation of electronic commerce). The purchase of products on the site is allowed only to those who have reached the age of majority. The customer is required to carefully read the general conditions that EsteticaeD3sign makes available, as well as all other information relating to before and during the purchase procedure.

Pursuant to art. 3, I comma, lett. a) of the Consumer Code, must be understood as: consumer the natural person who acts for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out. Hereinafter, therefore, the consumer will be defined. At the end of the contract, the meaning referred to in the following article no. 8; by law, a working day must be understood as any day of the week, with the exception of Saturdays, Sundays and public holidays.

The purchase of products on the site can take place following the completion of the appropriate order form and forwarding to the seller following the instructions on line. In the order form, the customer must indicate what is of interest by specifying: the code, color, size, brand and product description. Before proceeding with the final transmission of the order, the customer will be able to identify and correct any data entry errors by following the instructions that accompany the purchase phases; the customer must then expressly approve the general conditions of sale, whose reading, confirmation and acceptance, through a link, is a mandatory field.

Following the transmission of the customer's order, an e-mail of receipt-order and subsequently the acceptance-order of EsteticaeD3sign will follow. The customer undertakes to hold the order for three working days from the time of sending. Upon receipt of the order acceptance, a binding contract between the customer and EsteteticaeD3sign must be considered. On the contrary, after three working days from the transmission of the order, in the absence of the acceptance-order of EsteteticaeD3sign, the customer's proposal will be automatically considered ineffective.

EsteteticaeD3sign reserves the right to refuse orders:

that they come from a customer with whom it has an ongoing dispute;

that they come from a customer who has previously violated the conditions and / or terms of the purchase agreement;

that come from a customer who has been involved in fraud relating to payments by credit card or other;

that come from customers who have released false, incomplete or in any case inaccurate identification data;

that come from subjects other than final consumers;

that have a shipping address located in an area not reached by the seller

The contract will be concluded with the confirmation of the acceptance of the order, within three working days, by EsteteticaeD3sign, which will be sent to the e-mail address indicated by the customer in the order form, to which a copy of the present conditions of sale. The order form will be filed in the EsteteticaeD3sign database for the time necessary to execute it and, in any case, in accordance with the law.

Each product is accompanied by a technical sheet that illustrates its main characteristics based on the information provided by the manufacturers of the goods bearing the brands. EsteticaeD3sign will do its best to ensure that the images published represent the products offered for sale as faithfully as possible. However, the colors of the products may differ from the real ones due to the settings of the computer systems used by users for viewing. Product images may differ in size. For the purposes of the purchase contract, the description of the product contained in the order form sent by the customer will prevail.

The prices published on the site, in line with market parameters (so as not to debase the prestige of the brand), are in Euros and are inclusive of VAT. Delivery costs are charged to the customer, for orders with a total amount up to Euro Twenty-nine / 00, while for orders with a total amount exceeding Euro Twenty-nine / 00, the shipping costs will be borne by EsteticaeD3sign, unless otherwise indicated. of the data sheet. The seller reserves the right to change the price of the products at any time; in any case, the price of the product charged to the customer will be that indicated on the site at the time of the order and that any changes (increase or decrease) subsequent to the transmission of the same will not be taken into account.

The payment of the price can be made by one of the means indicated on the site during the purchase procedure. In case of payment by credit card, the full price will be charged at the time of order acceptance by EsteticaeD3sign
In order to guarantee data security, EsteticaeD3sign declares that all data relating to the credit / debit card used by the customer will be sent directly, via a protected protocol, to the bank in charge of providing the remote payment service, taking care to prevent any unauthorized and unauthorized access by third parties.
The data entered by the customer during the payment phase may be used by EsteticaeD3sign when this is necessary in order to make a refund in favor of the customer, in the cases provided for by these general conditions of sale and / or by law.

For deliveries, EsteticaeD3sign will use a carrier of its choice, and if the item is available, it will ship it, having confirmed the payment or successful completion of the financial transaction, within the following 7 (seven) working days, except for complications. In case of unavailability of an item, EsteticaeD3sign will reimburse the customer for any advance payments of the price within ten working days from the notification of unavailability, without any right of the latter to any compensation item.

EsteticaeD3sign will not be responsible for non-delivery or delayed delivery due to force majeure. The risk of accidental loss of the shipment remains with EsteticaeD3sign until delivery.

Product deliveries are made by EsteticaeD3sign or directly by manufacturers or wholesalers to the destination address indicated by the customer in the order form. Delivery to some locations considered "remote" by EsteticaeD3sign could also be excluded

The Customer must check upon receipt of the EsteticaeD3sign acceptance-order that the product delivered corresponds to what is indicated in the transport document and / or accompanying invoice in advance via e-mail; that the packaging is intact, not damaged, wet or otherwise altered; that the closing materials (adhesive tape or plasticized straps) have not been tampered with in any way; that the product bears the disposable guarantee seal of EsteticaeD3sign

Pursuant to articles 64 et seq. of the Consumer Code, the consumer has the right to withdraw from the product purchase contract without any penalty and without specifying the reason, within fourteen days of delivery of the product. In the event of withdrawal, the Customer will not be entitled to any indemnity or compensation for any reason, except for the right to a refund of any amount already paid as a price. To exercise this right, the customer can use two procedures:
A) procedure provided for by the Consumer Code, namely:
- Communicate your desire to withdraw from the contract by sending a registered letter
with return receipt to "EsteticaeD3sign - alla ViaGiulio Petroni, 104

CAP 70124 Bari (Ba) ", to be delivered to the post office within 14 working days from the date of receipt of the products;
- Return the products at your own expense within 14 working days following receipt to "EsteticaeD3sign -
alla ViaGiulio Petroni, 104

CAP 70124 Bari (Ba) ",

. The products must be returned in the same conditions in which they were received, with labels, tags and single-use guarantee seals intact and must be returned in their original packaging.

B) simplified procedure provided by EsteticaeD3sign
- Complete the return form, present on the site, within 14 (fourteen) working days from receipt of the goods;
- Recondition the products in their original packaging, making sure that all products are in the same condition in which they were received, with labels and tags and disposable guarantee seals intact;
- Deliver the returned products to the courier indicated by EsteticaeD3sign, within ten working days of receiving the goods;
- EsteticaeD3sign, after verifying that the returned products are intact in all their parts, as indicated above, will send an e-mail confirming acceptance of the return and will, within five working days, return the price of the products purchased, withholding the transport costs related to the return.
In the event that the withdrawal has not been exercised in accordance with the provisions of art. 64 and ss. consumer code or the provisions of the simplified procedure and, in particular, in the event that the product is not intact in all its parts and / or accompanied by its accessories and / or elements that form an integral part of it and / or lacks the original packaging and disposable guarantee seal or even when it is damaged or used by the customer, it will not result in the termination of the contract and, consequently, will not give the right to a refund. The Product will therefore remain at EsteticaeD3sign at the customer's disposal for collection which must take place at the expense and responsibility of the Customer within 30 days of sending the return refusal e-mail.

EsteticaeD3sign adopts the technical and organizational measures to safeguard the security of the sales service, the integrity of data relating to traffic and electronic communications, in order to avoid the risk of dispersion, destruction and loss of confidential and non-confidential information relating to its users, or of unauthorized access, or non-compliant with the law. The personal data requested when placing the order are collected and processed in order to satisfy the customer's requests, for the correct execution of the order (also through the transmission to the commercial partners involved in the management of the payment, in the execution of the order and / or shipping of the item), for any complaints regarding the warranty of the item and / or recommendations or instructions to the customer regarding the item.

The storage and processing of the aforementioned information will take place in accordance with the legislation on the processing of personal data, governed by the privacy code referred to in Legislative Decree no. 196 of 30.06.2003 and subsequent amendments. The personal and business data, provided by the Entrepreneur / Consumer during the registration phase of the sales service, and to what is connected to it, will be processed by the Data Controller EsteticaeD3sign, with registered office in ViaGiulio Petroni, 104 CAP 70124 , registered in the Register Companies of Bari and can be summarized as follows:

1) provision of the requested services and administrative and accounting obligations (order, invoicing, financing, complaint, return, etc.);

2) sending commercial communications relating to products, services or initiatives of EsteticaeD3sign and / or its commercial partners. The provision of data is mandatory for the aforementioned purposes; their failure, partial or incorrect conferment could result in the impossibility of providing the requested services.

The treatments referred to in points 1) and 2) above may be carried out using computerized or manual methods with procedures that ensure compliance with the regulations in force on the subject. Within EsteticaeD3signi the customer's personal data will be processed by employees who operate under the direct authority of the respective "Data Processor" and have been appointed as data processors and have received adequate operating instructions in this regard.

In addition to the employees of EsteticaeD3sign, some processing of the customer's personal data may also be carried out by third parties, based in Italy and / or abroad, to which EsteticaeD3sign entrusts certain activities of a technical or organizational or management nature (or part of esse) functional to the provision of the services mentioned in point 1) or to the performance of the activities indicated in point 2). In this case, the same subjects will operate as independent data controllers or will be designated as data processors or persons in charge of the processing.

The owner and manager of the processing of personal data is Ms EsteticaeD3sign domiciled for the office in Bari ViaGiulio Petroni, 104 CAP 70124 . In relation to the processing of personal data, the customer may directly, at any time, exercise the rights referred to in art. 7 of the Code by writing via email or by post to the address: EsteticaeD3sign, ViaGiulio Petroni, 104 CAP 70124 .

The owner of the processing of the data collected through the site will decide independently on the purposes and methods of the processing, as well as on the security procedures to be applied to guarantee the confidentiality, integrity and availability of the data. Any refusal to communicate certain mandatory data to EsteticaeD3sign will make it impossible to pursue the main purpose of the specific collection: such refusal could, for example, make it impossible to provide other available services. The conferment to EsteticaeD3sign of further data, other than the essential ones, is optional.

The customer always has the right to obtain confirmation from EsteticaeD3sign: of the processing of personal data, even if not yet registered; the purpose and methods of the processing of personal data; of the logic applied in case of treatment carried out with the aid of electronic instruments; of the identification details of the owner and of the data processors; the indication of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them. Furthermore, the customer always has the right to obtain from EsteticaeD3sign: a) the updating, modification and integration of personal data; b) the cancellation of personal data processed in violation of the law c) the attestation that the operations referred to in letters a) and b) have been brought to the attention of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible or burdensome with respect to the protected right.

The customer also has the right to object, in whole or in part, to the processing of personal data for the purpose of sending advertising or direct marketing material or for carrying out market research or commercial communication. EsteticaeD3sign, according to the adopted privacy policy, applies the following principles:

1. processes the data exclusively for the purposes and in the manner illustrated in the information presented at the time of their collection; .
2. uses the data for purposes other than those for which the data have been specifically released only where the user's express consent is present;
3. makes the data available to third-party companies only for purposes that are instrumental to the provision of the requested service and in the context of an appointment as data processor; does not sell or transfer data to third parties, for their own processing, without the users having been informed in advance and have granted their consent;
4. responds to requests for cancellation, modification, integration of the data provided, opposition to the processing of data for the purpose of sending commercial and advertising information;
5. ensures correct and lawful management of data, safeguarding the privacy of users and applies suitable security measures to protect the confidentiality, integrity and availability of the data provided. The site uses automatic data collection systems not directly released by the user, such as cookies; they do not contain comprehensible information but allow the user to be associated with the personal information released by him on the site. Cookies are placed on our server and no one can access the information contained on it. EsteticaeD3sign processes the information collected through cookies only in anonymous and aggregate form to optimize its services and its site in relation to the specific needs and preferences of its users. The Internet browser allows you to delete cookies after each session. The acceptance of automatic data collection procedures and the use of cookies are necessary for the use of the site and its services. EsteticaeD3sign adopts adequate security measures in order to minimize the risk of destruction or loss - even accidental - of data, unauthorized access or processing that is not permitted or does not comply with the collection purposes indicated in our Privacy Policy; however EsteticaeD3sign cannot guarantee its users that the measures adopted for the security of the site and the transmission of data and information on the site exclude any risk of unauthorized access or loss of data by devices belonging to the user.

These general conditions of sale for use and privacy policy (hereinafter referred to as general conditions) are entirely governed by Italian law. For any dispute, deriving from or connected with these general conditions and / or with the individual contracts between EsteticaeD3sign and the consumer, including those relating to the interpretation, execution and possible resolution of the same, the Court of residence or domicile of the consumer.

The applicable general conditions are those in force on the date of transmission of the purchase order; they can be modified at any time, and any changes and / or updates will be effective only from the moment of their publication on the site, which the customer will take care to verify. By placing the order, the customer becomes aware of and expressly accepts the general conditions valid at the time of the conclusion of the contract. The careful reading of the general conditions of sale, and the inherent approval, represent a conscious negotiation of every single clause. If a present or future provision of the general conditions of sale and / or of the contract should be or become completely or partially null or ineffective, or there is a gap in the provisions of the general conditions of sale or the contract, the remaining provisions of the conditions general sales and contract will in any case remain valid and effective. In such cases, EsteticaeD3signe the customer undertakes to negotiate any contractual additions and to replace the null or ineffective clauses in order to safeguard the contract in any case.


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